Relax on TCN's Cloud

TCN is a cloud-based and contract-free solution. All you need is an internet connection and a phone.

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Dial Productively, Deliver Profitability

Manual Dial
Compliance Suite

Let us help you stay current with changing laws and regulations. With innovative features like Manual Dial TCN can help make sure you dial within the TCPA and CFPB regulation.

Put TCN to The Test
Solution Synergy

Solution Synergy

We know that partnering with other leading companies has exponential advantages. That’s why we’ve combined our technologies with services from other businesses to provide even greater solutions to our industry.

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Solution Synergy
Since 1999

Our cutting-edge developments are driven by feedback from the professionals who use our technology daily, so you can be sure you are using the most efficient applications available.

  • Conditional Dialing
  • Machine Detection
  • Manual/Preview Dialing
  • Call Recording
  • Reporting & Analytics
  • Information Storing
  • Internal Software Integration
  • 24/7 Support

Put the Calls on Cruise Control

TCN technologies make it easy to make maintenance reminder calls, announce a new line of vehicles, or let customers know their cars are ready to pick up.

Agile Agents

TCN's blended solution brings a new level of performance to your agents.

Leverage the Cloud

Business just got easier. No hardware, no software, no overhauling staff, TCN provides the best hosted contact center options available.

Just Upload, Record, & Send

In three simple steps, TCN’s automated dialing and interactive messaging system can complete calls regarding payment processing, account upgrades, classified renewals, emergency notifications, and more. So give the task to us and press on!

Unlimited Possibilities.

  • We’ve been impressed with TCN’s cloud-based call center technology. Utilizing TCN's hosted solution has enabled us to do what we do best—collect and service debt. Our agents like the system and its ease of use. It has also enhanced the level of service we provide through TCN's call recording and enhanced BI reporting.

    Tony Pampena NCRI Canada

  • We have been impressed with the flexibility of TCN’s Platform 3.0 and its excellent customer service. Since partnering with TCN, it’s become clear that our previous dialing platform was just a shell in comparison to the functionality provided by TCN. The gap is so significant that we’ve seen an 80 percent growth rate in outbound dialing rates.

    Dan Kanan | SMA Associates

  • Motivated to switch from our existing call center solution to one with automated payment capabilities, TCN’s installation process couldn’t have been easier. The entire process from start to finish was completed within one hour. We’ve been so pleased with the level of customer service we’ve experienced so far and we look forward to seeing how TCN will continue to streamline our workflow.

    Debbie Nobbe, Manager | ClaimAid Self Pay Solutions

  • We’ve been impressed with TCN’s VocalVision cloud-based phone service. They have been very willing to customize the solution to meet our employee’s accessibility needs. So, our employees like the system and its ease of use. It has enhanced the level of service we can offer our customers through its call recording and time reporting capabilities. In the future, we plan to use the system to measure and report productivity and utilization metrics, just as we do in our manufacturing environment.

    Jim Kerlin | CEO of Beyond Vision

  • TCN was the very best predictive dialer and blast dialer choice for ERI because of the feature to value ratio. They have exactly what we need at a reasonable price. The true differentiator—TCN’s staff is beyond responsive and helpful, even anticipating our needs as our business has changed and grown. Whether it is presenting enhanced TCN capabilities or supporting us on new regulatory requirements for messages – they take our business very personally

    Katherine Bryan | ERI

  • I shopped around and tried numerous other providers but none matched TCN. The interface is extremely user-friendly and easy to manage. TCN has increased our right-party connects ten-fold and increased our revenue significantly. And amazing support staff… Always there when I need them 24/7.

  • TCN provides us the absolute best system at the best price. As a small business every dollar counts and I’m glad to say TCN has increased our earnings. We look forward to a lasting relationship for years to come. Thanks TCN!

    Reese T. Basile | National Bureau Collection Corp.

  • There is no contest between hosted and premise based dialers: do you want a hunk of worthless machinery (resale-wise), with upkeep and trunk line costs? Or do you want to pay-pennies-on-the-minute to have it hosted and infinitely configurable by the user, accessible from any location? In my opinion: Hands down...Hosted!

  • As a manager in a contact center environment I see so much value in having agents on the phone, who are fully informed, instantly! TCN makes that happen. The time consuming activities such as dialing, looking up accounts, and leaving messages, are all automated. At RSI we strive to be the best and to use the best systems available. TCN is it.

    Heath Morder | RSI

  • The beauty of TCN is the connection speed and information that is instantly available. Agents are logged into their portal, and when a human voice is heard they are instantly connected to the agent with a screen pop-up showing the consumer info. TCN then automatically pulls that account up in our own system.

  • What has really helped us is the new TCN interface platform for outbound IVR messaging. With TCN’s outbound ability to utilize customized thresholds for sequential dialing, I get 3 times the link-backs for the same number of accounts. It has made all the difference for us.

    Ryan Kazmark | PnB Capital NY

Constituent Contact without the Contract.

Mail, email, and door-to-door methods of reaching voters can be laborious and costly. With TCN, record & send your personalized message to thousands of contacts within minutes- no contract or subscription necessary.

We Pass the Test with Schools and Universities.

Educators understand the importance of alerting parents about student attendance, upcoming events, or emergencies. With TCN technologies, it’s as simple as adding a list of individuals, recording your message, and scheduling the call.

Your Software Stronger.

By integrating pieces of TCN technologies into your software, an unlimited number of blended solutions can be generated. Our API makes it simple and inexpensive to enhance your product and create streamlined revenue.